AI Phone Assistant for Car Dealerships
Your car dealership, available 24/7
- QuestionsAnswers questionswith your business info
- AppointmentsBooks appointmentsand handles routine requests
- TransfersHands off to your teamwhen it matters
Reviews from car dealerships
Between 8 and 11 a.m., it used to be chaos here. fonio now answers 90% of calls. If a customer has a really strong accent, it sometimes stumbles, but at least I can finally finish writing up a repair order without the phone ringing every two minutes.
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40% of our emergencies used to land on voicemail after 6 p.m., and nobody ever called those customers back. Now fonio handles them right away. Entering our price list was really quick, too.
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I don't answer my phone during test drives. fonio collects the details and emails me a clear summary. If you listen closely, you can still tell it's an AI, but customers don't care.
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fonio even connected to our 20-year-old DMS.
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What can the AI Phone Assistant do for car dealerships?

Maximizes availability
The AI Phone Assistant for car dealerships can answer all calls on its own, handle customer inquiries in real time, and respond to calls faster. Our AI Phone Assistant for car dealerships answers questions around the clock, for example, about the dealership, specific models, contracts, prices, and services.

Coordinates service appointments
The intelligent assistant for car dealerships understands what callers need, takes service requests and parts orders, and coordinates appointments. The AI Phone Assistant can schedule appointments for test drives, inspections, sales consultations, new or used car purchases, and tire changes.

Connects to your dealer management system
To schedule appointments and answer questions, the AI Phone Assistant is connected to your dealer management system (DMS), your CRM, and the dealership's internal calendar. The AI-based phone assistant asks callers for their contact details and which models they're interested in, so the key information is captured in advance and the responsible employee is well prepared for the appointment.

Ensures service quality
Our AI Phone Assistant for the automotive industry forwards calls to the right service advisor or arranges a callback when a complex request needs a person. After each call, a transcript of the conversation with the AI Phone Assistant is available in the dashboard. A summary is sent by email or text message, so dealership management can review the key details of the call.
Advantages of our AI Phone Assistant for car dealerships

Available around the clock
With the AI Phone Assistant, your dealership is available around the clock, because the assistant answers the phone 24/7. With the AI-supported phone assistant, callers can reach your dealership outside opening hours, during vacation periods, and when staff are out sick. The AI Phone Assistant answers calls to the dealership immediately, without additional staffing costs.

Increases efficiency
An AI Phone Assistant makes car dealerships more efficient by handling calls quickly and automatically. With the intelligent phone assistant, callers' questions are answered in real time, internal processes at the dealership run more smoothly, and callback requests are logged and followed up. The AI Phone Assistant increases efficiency, especially in process automation and customer service.

Automatic appointment management
Our AI Phone Assistant manages appointments at car dealerships automatically: it books and reschedules appointments and removes canceled ones from the calendar. The AI Phone Assistant checks availability, service capacity, and the labor time a job needs on its own, then arranges a suitable appointment with the caller. When assigning appointments, the AI takes into account the length of the service, the lifts available at that time, and the number of staff on duty.

Takes the load off your staff
Using an AI Phone Assistant for car dealerships takes the load off your staff, because employees no longer have to answer calls and are interrupted by ringing phones far less often. The AI Phone Assistant lets service advisors and sales teams focus on personal consultations, closing deals, and service at the dealership, which makes the workday less stressful.

No waiting on hold
With the AI Phone Assistant at your dealership, nobody waits on hold. The digital phone assistant takes 15 calls at the same time, so your line is never busy and callers don't have to wait. The AI Phone Assistant answers incoming calls to the dealership immediately and handles the caller's request right away.

High degree of customization
The AI Phone Assistant can be customized to fit your dealership, because you can set up the AI to match your own brand. With our AI Phone Assistant, you can customize the greeting, voice, languages, tone, and style. In the AI Phone Assistant prompt, you define the AI's instructions using templates and your own rules.

GDPR-compliant
Using our AI Phone Assistant for car dealerships is GDPR-compliant, because fonio stores all data securely on servers in the EU. Our terms and conditions include a Data Processing Agreement under the GDPR, which documents the EU-compliant processing of sensitive data. The AI Phone Assistant for the automotive industry only stores the data it really needs and, if required, immediately deletes all stored information.

Improves customer service
The AI Phone Assistant improves customer service in the automotive industry, because the dealership is available 24/7 and callers get a quick, reliable answer to their inquiry. The voice of the AI Phone Assistant for car dealerships sounds friendly and can be personalized to suit your customers. The better the phone service at your dealership, the happier your customers.
Your assistant, ready to test in 30 seconds
Anyone can get fonio up and running, no coding skills required.
Create AI phone assistants
Select voice, language, and a welcome message.
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Define in-call behavior and post-processing
Set up different call handling and choose how you want to receive the transcripts.
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Let the AI take your phone calls
The AI will be linked to a fonio phone number or your own phone system.
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Here's how others use fonio
All customer storiesFAQ about our AI Phone Assistant for Car Dealerships
Scalable call management with fonio
Try fonio.ai and see how our AI phone assistant automates your calls to take the pressure off your team. It's simple, efficient, and works around the clock.

